This policy was last updated Aug 31, 2018.
Who are we?
Digital Infrastructures BV’s registered office is at Obrechtstraat 28, 3572EE Utrecht, Netherlands. The company is registered in the Netherlands under number 30145919, and trades as Digital Infrastructures, Club Cloud Computing, and Griddlejuiz.
The appointed contact for privacy and IT security matters is Peter van Eijk, Director, and can be contacted at +31 622684939 and [email protected].
We operate multiple websites, including www.clubcloudcomputing.com, teachable.clubcloudcomputing.com and digitalinfrastructures.nl.
What data do we collect?
Our business is developing and delivering cloud and other IT management training.
From customers, prospects, suppliers and people who write or email us, we collect contact information, purchase history and other transactional information, communication records such as email and interactions with my website. We also collect learning progress records.
None of this concerns people under the age of 16, or medical information.
What do we do with your data?
We use your data to deliver on the purchases that you have made with us, or purchases that were made on your behalf.
We use your data to send you valuable tips including information about relevant products, but only if you have given us consent for that.
We use your data to reduce fraud and other abuse of our systems.
We keep your data for as long as legally required, or until you stop interacting with us, whichever is longer. We will not sell your data to other parties. We will not hand over your data to other parties other than what is legally required or required for the delivery of our products and services.
|Processor or 3rd party||Purpose||Data||Location, Link to policy|
|Webvantage.nl||Marketing: Website hosting||User accounts, cookie content.||EEA|
|Google Analytics||Web analytics||Web access metadata||US|
|Google G Suite||Email and file hosting, forms||Personal data||US|
|Laptop||Document processing, communications||Personal data||EEA|
|Autorespond.nl||Service delivery, marketing||Personal data||US|
|Teachable.com||Delivery of E-learning||Contact details, course progress||US|
|Udemy.com||Delivery of E-learning||Contact details, course progress||US|
|Paypal.com||Service delivery: Payments||Payment and contact info||US|
|Mollie.com||Service delivery: Payments||Payment and contact info||EEA|
|Stripe.com||Service delivery: Payments||Payment and contact info||EEA|
|My bank||Service delivery: Payments||Payment and contact info||EEA|
|Cloud Security Alliance, US.||Exam token provisioning||Contact information||US|
|Personal assistant||Administrative support||Personal data||EEA|
|Teamwork.com||Administrative support||Personal data||EEA|
|Dropbox.com||Website backup||User accounts, cookie content||US|
|IDrive.com||Backups of data||Personal data||US|
|C9.io||Service delivery: lab hosting||Accounts of learners||EEA|
|Slack.com||Service delivery: team communications||Accounts of learners||US|
|Tripit.com||Travel planning||Contact details||EEA|
|Skype.com||Voice and chat communications||Personal address details||US|
|Canumeet.com||Appointment scheduling||Personal address details||US|
|Google reCAPTCHA||Troll control||Browser details||US|
|Zapier||Marketing and delivery automation||Personal data||US|
How is your data protected?
Your data is stored on secured systems under our direct control, or on systems and services that have been verified as having adequate protection. Specific controls include:
- encryption of storage on laptops
- encrypted remote backup
- two factor authentication on important accounts
- complex passwords, facilitated by a password manager
- regular review of access rights and activity by processors and third parties
Your requests and questions
The following questions can all be directed to the appointed contact for privacy and IT security matters.
- the way we handle your data
- suspected data losses or breaches
- Subject Access Requests, i.e. what data we keep on you
- data deletion requests
All questions will be addressed to the best of our ability and in accordance with applicable law.
When you are not satisfied with our answer you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us, or the DPA in your own country. Refer to http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm or https://en.wikipedia.org/wiki/National_data_protection_authority.